Privacy Policy
Mortgage My Casa is a customer-facing mortgage service operated by Arturo Santiago Asselta through Nationwide Mortgage Bankers, Inc. ("NMB," "we," "us," or "our"). This policy explains how information submitted through mortgagemycasa.com and related borrower services is collected, used, and disclosed.
Information we collect
We may collect contact information, mortgage inquiry and application information, property and employment details, financial information, documents you provide, communications with our loan team, device and browser information, and records of your communication preferences and consent.
How we use information
We use information to respond to inquiries; evaluate, process, and service mortgage applications; request and review documents; provide account and loan-status updates; prevent fraud; maintain security; comply with legal and regulatory obligations; and improve our services.
How information may be disclosed
Information may be disclosed to NMB personnel, service providers, investors, lenders, settlement-service providers, credit reporting agencies, regulators, and other parties as authorized by you or as needed to process a mortgage transaction or comply with law. Service providers may use information only to perform services on our behalf.
Text messaging
If you separately opt in, we may send transactional text messages concerning your mortgage inquiry or application, such as status updates, document requests, reminders, and customer-care replies. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Opting out of text messages does not prevent you from applying for or receiving a loan, and we may communicate with you through other permitted channels.
Cookies and website data
We may use necessary cookies and similar technologies to operate the website, preserve your session, remember preferences, protect forms, and understand website performance. Browser controls can limit cookies, although some features may not work correctly.
Security and retention
We use administrative, technical, and physical safeguards designed to protect information. No electronic system is completely secure. We retain information for as long as reasonably necessary to provide services and satisfy legal, regulatory, recordkeeping, and dispute-resolution obligations.
Your choices
You may request access to or correction of certain information by contacting us. You may unsubscribe from text messages by replying STOP and request help by replying HELP. Email preferences can be changed using the instructions in an email or by contacting us.
Children and external services
Our services are not directed to children under 13. Links to third-party websites and services are governed by their own privacy practices.
Mortgage privacy notices
This website policy supplements, and does not replace, any financial privacy notice or other disclosure NMB provides to mortgage applicants as required by law.
Changes to this policy
We may update this policy periodically. The effective date above identifies the latest revision.
Contact us
Mortgage My Casa / Nationwide Mortgage Bankers, Inc.
Attn: Arturo Santiago Asselta
1305 Walt Whitman Road, Suite 100, Melville, NY 11747
Phone: (646) 956-4242
Email: [email protected]
Nationwide Mortgage Bankers, Inc. | NMLS #819382 | Equal Housing Lender.